Privacy Policy
Last Updated: July 2026
At Mizizi Learning Hub, we respect your privacy and are committed to protecting the personal information of our learners, parents, guardians, visitors, and website users. This Privacy Policy explains how we collect, use, store, and protect your personal information when you interact with our website and services.
By using our website, you agree to the practices described in this Privacy Policy.
1. Information We Collect
We may collect personal information that you voluntarily provide when you:
- Submit an admissions enquiry or application form
- Contact us through our website
- Request information about our programmes and services
- Subscribe to our communications
- Purchase items from our Mizizi Shop
- Attend events or engage with our school community
The information we collect may include:
- Parent or guardian names
- Email addresses
- Phone numbers
- Learner information provided during admissions enquiries
- Communication preferences
- Billing and delivery information for purchases
- Any other information you choose to provide
We may also automatically collect limited technical information when you visit our website, such as browser type, device information, pages visited, and website usage data to help us improve our services.
2. How We Use Your Information
Mizizi Learning Hub may use your personal information to:
- Respond to enquiries and requests
- Process admissions applications
- Provide information about our programmes and school activities
- Communicate important school updates and announcements
- Process orders and provide customer support for Mizizi Shop purchases
- Improve our website, services, and user experience
- Maintain records required for school administration and operations
We will only use your information for purposes that are relevant to our relationship with you and our educational services.
3. Sharing of Information
Mizizi Learning Hub does not sell, rent, or trade your personal information.
We may share information only when necessary with:
- Trusted service providers who support our website, payment processing, communication, or technical services
- Relevant authorities where required by law
- School partners or service providers where necessary to provide requested services
Any third parties we work with are expected to handle personal information responsibly and securely.
4. Protection of Personal Information
We take reasonable measures to protect your personal information from unauthorized access, loss, misuse, or disclosure.
While we strive to maintain secure systems, no online platform can guarantee complete security. Users are encouraged to protect their personal information when interacting online.
5. Cookies and Website Analytics
Our website may use cookies and similar technologies to improve your browsing experience, understand website usage, and enhance our services.
Cookies may help us:
- Remember user preferences
- Analyse website traffic
- Improve website functionality
You may choose to disable cookies through your browser settings; however, some website features may not function properly.
6. Children’s Privacy
Mizizi Learning Hub is committed to protecting the privacy of children. We only collect and process learner information for legitimate educational, administrative, and communication purposes, and where appropriate, with the knowledge and consent of parents or guardians.
We do not knowingly collect personal information from children through our website without appropriate parental or guardian involvement.
7. Your Rights
You have the right to:
- Request access to the personal information we hold about you
- Request corrections to inaccurate information
- Request deletion of information where appropriate
- Withdraw consent for certain communications
To exercise these rights, please contact us using the details below.
8. Third-Party Links
Our website may contain links to external websites or services. Mizizi Learning Hub is not responsible for the privacy practices, content, or security of third-party websites.
We encourage you to review the privacy policies of any external websites you visit.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, services, or legal requirements.
Any updates will be posted on this page with the revised date.
10. Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or how we handle your personal information, please contact us:
Mizizi Learning Hub
Email: admin@mizizilearning.com
Phone: +254 (0)791 088 084
Location: Nairobi, Kenya
Mizizi Learning Hub is committed to creating a safe, trusted, and responsible digital experience for our learners, families, and community.